Support
No ticket portal, no chatbot, no contact form that swallows your message. One email address, answered by the people who build MonkeyTest.
Sales, support, bugs, billing, partnerships — it all goes to the same inbox. We normally reply within one business day.
Already using MonkeyTest? Include your account email and, if it is about a specific run, the report link — it saves a round trip.
Some questions get answered faster somewhere other than our inbox.
Install, CLI reference, LLM providers, CI recipes and troubleshooting for the open-source engine.
docs.monkeytest.aiFound something broken in the CLI or library? Open an issue on GitHub and we will pick it up.
GitHub issuesChat with other people running monkey tests, share plans, and get quick answers on Discord.
Join DiscordRolling MonkeyTest out across a team, or need self-hosted runners? Grab 30 minutes with us.
Pick a timeYes, twice over. MonkeyTest Core is the open-source engine and CLI, released under AGPL-3.0 — free forever, self-hosted, bring your own LLM key. MonkeyTest Cloud runs the same engine for you and has a free tier that needs no credit card.
Email us at support@monkeytest.ai and you will normally hear back within one business day. Bug reports filed as GitHub issues are usually triaged faster because they land straight in front of the engineers.
No. MonkeyTest Cloud runs in your browser — paste a URL and the agent starts exploring. If you would rather run it yourself, install the CLI with npm and point it at any URL from your terminal or CI pipeline.
Broken user journeys: forms that never submit, checkouts that error, dead links, JavaScript exceptions, failed network calls, and flows that dead-end. Every bug ships with screenshots and a stable fingerprint so you can tell new bugs from ones you already know about.
In the open-source engine, yes — OpenAI, Gemini, Anthropic, Mistral, Groq, or any OpenAI-compatible endpoint such as Ollama, vLLM or OpenRouter. You can even use a different model per phase to balance cost against quality.
Yes. The engine is AGPL-3.0 so you can self-host it today at no cost. For managed self-hosted runners, SSO, audit logs or custom data residency, email support@monkeytest.ai and we will scope it with you.
Still stuck? Email support@monkeytest.ai — we read every message.